THE PENWA NAME:
The name of our company is PENWA. Our brands Tombow and Itoya are japanese companies and world leaders in pens, pencils and office products. Although the japanese word for pen is actually “pen”, when it is used as the subject in a sentence the qualifier “wa” is added. So “Where is the pen?” translates to “Penwa doko desu ka?”. Viola! PENWA is japanese for PEN.
In addition, Tombow is japanese for dragonfly. The “W” in the Tombow logo is actually 1/2 of the wings of a dragonfly. At one time the whole dragonfly was active as a part of the Tombow logo and was present on the Mono Drawing pencils.
THE PENWA PROMISE:
PENWA COM delivers fine pens and unique office products to your doorstep at the guaranteed lowest prices on the web. We stock every pen of every brand we sell for immediate shipment from stock. Our goal is to get your purchase shipped out the same day that you place your order.
THE PENWA LOWEST PRICE GUARANTEE:
We will match any price you find on the web today as well as within 30 days of your purchase. Please provide the web page URL, item, and specified shipping charges so that we can calculate the actual price to match. Upon successful verification, we will refund 100% of the difference in your purchase price from PENWA.COM and the competitor price with shipping. We will provide a refund directly to your credit card or PayPal (not a store credit as some competitors will.) Item must be identical and new. We cannot match prices found on eBay.Due to a US Supreme Court Ruling in 2007 (Leegins vs PKSK), manufacturers are now authorized to dictate a minimum selling price policy for their products. As an Authorized Dealer, we must honor these policies and this currently limits us on discounting most Parker and Waterman pens and all Fisher Space Pens.
With our Lowest Guarantee Pricing Promise, we will still honor any price you find online at the time you place your order. Please join our mailing list to obtain instant access to currently active Promo Codes which can save you up to 20% instantly.
PENWA SHIPPING POLICY:
We will ship your order placed by 3:00pm ET Monday through Friday on the same day via the carrier you select. Some non-pen products may ship directly from the manufacturer. Most products shipped from the manufacturer will also ship same day. A product name beginning in DS is an indication that the item will be Drop Shipped from the manufacturer. Despite our best efforts, occassionally thes items do not ship the same day.
PENWA LIFETIME WARRANTY:
PENWA.COM maintains a Lifetime Warranty for evey fine pen we sell. If any fine writing instrument develops a defect due to material or workmanship, we will replace any pen returned to us with a new pen for a $20.00 USD fee to cover shipping, handling and administrative costs to process the return of the defective item back to the manufacturer.
PENWA.COM IS AN AUTHORIZED DEALER FOR THE FOLLOWING BRANDS:
PENWA.COM has been selling online since 1995 and we are an Authorized Dealer for every brand we offer. We purchase all products NEW and in original packaging directly from the manufacturer and all are guaranteed genuine.
TOMBOW - KEY Authorized Dealer ITOYA - PREMIER Authorized Dealer FISHER - Authorized Dealer SENSA - Authorized Dealer PARKER - Authorized Dealer WATERMAN - Authorized Dealer MONTEVERDE - Authorized Dealer INKA - Authorized Dealer YOROPEN - Authorized Dealer STUBBS - Exclusive Authorized Dealer
PENWA BRAND:
PENWA.COM has commissioned the manufacture of several pens offered on this website. We will continue to look for opportunites to provide pens that offer value to our customers.
